Frequently Asked Questions
Find answers to common questions about our unique collections
Are your rugs professionally cleaned?
Yes, every vintage piece undergoes a meticulous professional cleaning and restoration process before being listed in our shop.
How do I know if a rug is authentic vintage?
We verify the age, origin, and hand-knotted construction of every piece. Most of our rugs are between 40 to 80 years old.
Will the colors look exactly like they do on my screen?
We photograph our rugs in natural light to ensure accuracy, but colors may vary slightly depending on your monitor settings and home lighting.
How do I care for my vintage rug?
We recommend regular vacuuming with a suction-only setting and professional cleaning every 1-3 years. Avoid using a beater bar.
Do I need a rug pad?
Yes, we highly recommend a high-quality rug pad to prevent slipping, protect the foundation of the rug, and provide extra cushioning.
Do you offer international shipping?
Currently, we ship to the United States and Canada. Please contact us for a custom quote for other international destinations.